![]() The shipping charges to send the item back from your location to ours will be deducted off of the returned item. We will process a return slip for our shipping courier and send that off to you to have them items dropped off at the nearest depot. If you ordered an incorrect item, or wish to exchange an item, you can contact us to start the return process. If you have received the product damaged, please take as many pictures as possible of the packaging and how the product was delivered and send those to Once that is received the credit or replacement process will be started. Returns must be started within 2 business days of receiving the product. If you wish to return an item that has been shipped to you via a shipping courier, please contact us in order to start the procedure. Exchanges can be accepted with a valid receipt.įor online orders - delivery via courier - our policy is as follows: Please r etain your copy of receipt as proof of purchase. Products with any damage will not be accepted. Products outside of these categories may be returned within 30 days of your purchase and will be inspected upon return by our warehouse personnel. We are unable to accept returns on Drywall, Bagged Products, Coronado Stone, Coronado Brick, ADSS Manufactured Stone or Natural Sure Stone. ![]() Driver’s signature will be evidence of proof of delivery in the event the customer is not available to receive the materials on site. It is the responsibility of the buyer to report any issues at the time of delivery or pick up. Additionally, guard rails or a combination of guard rails and toe boards may be required if risk of falls are identified such as to internal service gaps or if working above the height of the principle top guard rail.ADSS Building Supplies Return & Refund Policyįor local deliveries our policy is as follows: The principle (top) guard rail must therefore be between 950mm and approximately 1260mm above the decked platform if 225mm scaffold boards are used as toe boards.Īll board lifts or sections of board lifts must be protected with double guard rails and toe boards (to prevent risks of falls to persons or materials). An intermediate guard rail must then be connected below the principle (top) guard rail so that the gap between the two guard rails and the gap between the intermediate guard rails and any toe board used does not exceed 470mm. Guard rails must be installed so that the principle (top) guard rail height is measured at a minimum of 950mm to the top of the tube on both outer and end faces, this is measured from the decking forming the platform to the top of the guard rail. On a straight run of independent scaffold, it is permissible to fix the end guard rail with a single coupler at the outer standard position above the outer façade guard rail with the inside of the same tube fixed to the inner standard with a right angle coupler. Cantilevered end guard rails fixed at one end are unsafe and must not be used. The guard rail tubes should be connected at a minimum of two points to prevent downwards and outwards movement of the guard rail. The guard rails are fixed to the outer (façade) and end face (return) of the scaffold, the guard rail tubes are fixed to each standard of the scaffold structure using right angle coupler. The guard rails are generally constructed by fixing scaffold tubes horizontally to the inside of the scaffold standards (uprights) to create the temporary edge protection. Guard rails are required to form temporary edge protection to scaffolding structures at both board lifts working lifts and none working lifts used during the construction of the scaffolding structure. Guard rails are required to all scaffolding lifts (other than foot lifts) to prevent falls.
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